Return and exchange policy

The return and exchange policy applies to all online and in-store purchases as well as clearance items with the exception of the products mentioned here.

Exchanges can only be made in-store.

• A product may be exchanged or refunded within 30 days of its purchase date( For non members.
  If the purchase is saved in your member account, the period will be 365 days.
• Refunds can only be issued through the original payment method used for the purchase.
• The product can only be returned or exchanged if accompanied by the sales receipt.
• The product must be new, in its original packaging, suitable for resale, and include all original tags.

All products are inspected upon return. Decathlon reserves the right to refuse any return that it deems non-compliant.