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Fees and Delivery
How are the delivery fees calculated?
Do you offer an installation service for products delivered to my home?
Are bicycles delivered assembled?
My order arrived damaged!
I received the wrong item, what should I do?
What if I’m not home at the time of delivery?
I received part of my order. When will I receive the rest?
My order is late, what should I do?
My parcel’s status says “delivered” but I have not received it. What should I do?
Change My Delivery
Can I change my shipping method?
Can I redirect my parcel to another address?