If you encounter technical problems when placing your order, try the following:
- Use a computer rather than a cell phone or tablet.
- Use Chrome, Firefox, or Safari browsers.
- Switch to private browsing mode.
- Refresh your web page, delete your cookies, and clear your cache as a last resort.
If the problem persists, take a screenshot of your error message (if one appears) and contact customer service via email at firstname.lastname@example.org. The team will happily assist you with your purchase.